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The real truth about your utility’s new “Smart” Meters

Utility companies are pressing forward with misleading information about new utility meters being installed all across Maryland right now. These meters are linked to higher bills, appliance burn outs, house fires, interruption of radios and other wireless devices – even pacemakers – along with many other health, safety, and privacy related issues ….. and they are not being held accountable!  In all sincerity, what you do not know about these smart meters can not only cost you financially, but hurt you or your loved ones as well.  Please read on and spread the truth.

What is a Smart Meter and why should I care?

Smart Meters are digital meters that monitor, measure, and wirelessly communicate our energy usage to the utility company.  On the surface, Smart Meters may appear to represent progress, but they present serious risks and concerns for consumers.

Since the rollout began, Smart Meters have resulted in consumer complaints ranging from higher bills to immediate health effects and potential long term effects to interference with household appliances and medical devices, and even incidents of fire.

What began as a trickle has turned into an avalanche of complaints and concerns.  The number of negative reports from already installed Smart Meters is staggering and demonstrates the absolute need for rigorous safety and health testing before full-scale implementation of this wireless mesh network.

Why haven't I heard about these new meters?

This is a really good question to which we have also been wondering about for several months. There has been some effort by the utilities to inform consumers, but according to our research, the little information that is being disseminated not only contradicts real life experiences of those with Smart Meters already installed, but only tells a small part of the smart meter story.

When will I get a Smart Meter?

Smart Meters are being installed throughout the state of Maryland right now. In fact, the Maryland Public Service Commission is deciding right now whether or not consumers should have the choice to opt out of Smart Meter installations. This debacle has already cost tax payers billions. And once these meters are installed, we may have to pay yet more to have them removed or worse yet, we may become one of the many who experience negative health effects or a house fire from Smart Meters?

Who opposes Smart Meters?

Currently there are at least 19 other states and approximately 60 other local governments with actions opposing the installation of these meters in the United States alone. In addition, independent experts, scientists, medical doctors, prestigious institutions, and many others who have no financial incentive are voicing serious concerns surrounding Smart Meters and some are calling for a moratorium until smart meters are shown to be safe.

15 Smart Meter Facts

  1. Smart Meters have caused several hundreds of fires in Pennsylvania, Florida, Alabama, Georgia, Texas, & California.
  2. Smart Meters have not been independently tested for safety. They have only been tested by the utilities internally for data accuracy and transmission. This is far from meeting ANSI or UL testing standards.
  3. Smart Meter installers and engineers in other states are coming forward, some even taking legal action, voicing serious fire and personal safety concerns.
  4. Smart Meters have been shown to interfere with vital medical equipment such as pacemakers.
  5. No independent authority has conducted a single study on the short- and long-term human health effects of Smart Meters.
  6. The American Academy of Environmental Medicine (AAEM) recommends a moratorium on Smart Meters based on double-blinded, placebo controlled research of wireless radio frequency on humans, particularly if a household member already suffers from any of 40 conditions listed, such as headaches, attention deficit disorder, cancer, Parkinson’s, Alzheimer’s, liver diseases, and even pregnancy – to name just a few.
  7. In addition, many prestigious medical institutions, scientists, and experts from all around the world have released similar warnings of negative health effects, especially for the elderly, infants and children.
  8. Reports show ZERO savings for consumers.
  9. There are attorneys general filing objections against Smart Meter deployment on the sole position that ratepayers in their states would never see any real savings or benefits.
  10. Some utilities plan to charge higher rates at peak use times, called “time of use” metering. This could mean higher electricity rates during hot weather.
  11. Businesses and households who cannot lower usage during peak times – i.e. retirees, disabled Americans, individuals using medical equipment, telecommuters, home businesses, and stay at home moms – will most likely pay more for electricity as their circumstances or disabilities preclude the possibility of a rebate.
  12. Pepco and BGE together have already received $305M of our tax money. Estimated costs for Smart Meters in Maryland is approximately $1B. Regardless of what they tell us, we (the consumers) will be footing the bill.
  13. Wireless Smart Meters facilitate malicious access to our power grid and leave us all vulnerable to massive power outages.
  14. Smart Meters monitor, collect, and transmit so much data about our daily activities that they are, in effect, a new form of surveillance. Anyone with access (authorized or not) can tell whether you are home or not; what appliances you are using; whether or not your home alarm system is on or what medical equipment you are using.
  15. There is no law protecting ratepayers from disclosure or sale of our sensitive information. This information is extremely valuable to third parties such as insurance companies, marketers, law enforcement, and criminals.

Why does industry continue to promote smart meters despite abundant evidence that smart meters pose more risks and dangers than benefits?

Regretfully, we cannot answer this question and remain puzzled. We do know that initially the Public Service Commission rejected the utilities’ smart meter proposals, and that the Office of People’s Counsel is still pressing utilities to show that smart meters benefit consumers.

We also do not expect this debacle to resolve itself – we must each voice our concerns by opting out and informing as many people as we can.  We must hold the utilities accountable for staggering lack of due diligence and the risks their neglect exposes our bodies, homes and environment.

While this remains unresolved, one possible explanation is that utilities must pay higher premiums for energy during peak load demand.  If utilities are able to manage or even control usage during these peak demand times, the potential savings (and increased profits) would be substantial. A Smart Grid with rebate incentives, the potential of time of use pricing down the road, and appliances that can be “browned out” or turned off completely at peak demand times from utility headquarters would provide utilities with far greater control of the cost of the energy they purchase. In other words, it’s likely that at the heart of it, smart meters are about money, money, money.

26 Responses to The real truth about your utility’s new “Smart” Meters

  1. Greg August 2, 2016 at 10:11 am #

    I watched a gentleman from MIT give a talk today on the dangers of these smart meters being installed mostly against consumer consent. Its a constant barrage of cancer causing radiation and very dangerous within 30 feet of the meter. How close is it to the most frequently used rooms in your home? How many hours a day are you under direct exposure? Does it reach the rooms your family sleep in?
    Its all about greed among other intentions. Have found other states having some success with legal action, isn’t it time to begin class action for the sake of our love ones heath, not to mention ours. There are a lot of things going on right now that require people to wake up and stop being silent or compliant with the status quo. To make a difference we need to stand together and inspire others to stand against this serious health risk.
    Side note, if anyone is wondering why the bills are higher with these meters its because they constantly communicate with the local cell tower and all of your neighbors meters!

  2. Jarrett December 9, 2015 at 9:33 pm #

    My house caught fire and burn completely from a smart meter what should I do

    • Jim Evans May 5, 2017 at 1:55 pm #

      File a lawsuit against your utility company.

  3. Carla August 5, 2015 at 11:39 am #

    On or around July 24, 2015 I received a call from BGE stating that I had a faulty electric meter. They said they wanted to send a technician out to service the meter. I said that’s fine but what is wrong with my meter? A service rep named Sandy told me they could not read my meter. So, I agreed to have a tech come out to service the meter.

    At that point I was told that if the technician couldn’t service the meter, they would have to upgrade it, and I would need to decide now if I want the upgrade before she could dispatch a tech. I asked her to define “upgrade.” She said a Smart Meter. I then told her I do not want to Smart Meter, and she said well if the technician can’t fix your meter, they have to turn your electric off. I asked if I could call her back so I can research this further, plus I would need to find someone to stay at my house to wait for a tech.

    On Aug 4th I come home to no electricity. I call BGE who proceeds tell me their Meter division shut off my electric due to a faulty meter. (Mind you, I have been receiving bills for the past 10 years and I have paid on time every time). Since this was around 6pm, I had to wait until the morning.

    I receive a call from the Meter division who tells me I have to pay a $70 connection fee and they can send a tech out later to turn the electric back on. I told her my meter readings were just fine. What justification do you have to shut off someone’s electricity? She said,” they have a right to shut if off because the meter is faulty.” So I said fine, please send the tech out because we have an infant and a diabetic in the house, and we have no electric. She said OK, and proceeded to give me the same speech as before. In order to send the tech out I need to decide whether I want a Smart Meter. I told her absolutely not, as I have already opted out. She then tells me, if the tech can’t service the standard meter, and he can’t upgrade, he will then have to leave the electric off. I said that doesn’t make any sense.

    Now here’s the kicker. Some time back, maybe 3 years ago. BGE came to me and said they need to upgrade my gas line. Unbeknownst to me they installed a gas Smart Meter. So the rep tells me the reason that my electric meter is faulty, is because I have a gas Smart Meter, and the two meters cannot talk to each other, so therefore they cannot read my electric meter and that makes it faulty. I’m no engineer, but this makes absolutely no sense to me.

    She then tells me that if I opt for the standard electric meter, that they have to come by and take out the gas Smart meter as well. And if they determine they cannot fix my “faulty” meters than they will connect my gas or electric back.

    Needless to say, my back is up against the wall so I had to agree to the Smart Meter. I am wondering how can this be legal? I was pretty much bullied into “opting” for the Smart Meter. My only choices were Smart Meter or no electric or gas. Does anyone know if I have any recourse here? Did they legally shut off my electricity?

  4. Amanda Kilian June 1, 2015 at 1:43 pm #

    Not 20 minutes ago, I spoke with Customer Service, in various forms, at BGE. I live in Baltimore County, MD. When all correspondence on the coming Smart Metes came out, I weighed the info and decided did not want the Smart Meter. Then, this past February, I noticed a gas leak at the curb, in front ofmy home, and called BGE. Was informed they were discovering many aging gas lines in my area, and this leak indicated my gas line would also need to be replaced. The day came, work was done, was told there was something wrong with my old gas meter, and in order to hook up the replacement gas line, a new, functioning gas meter would be installed.

    I received a regular charge on my bill for Opting Out of Smart Meter installation. Time passed.

    I received a voicemail from BGE informing me that they were aware they has inadvertently installed a Smart Meter, and insructing me to get in touch if I wanted in removed. Called BGE, said I wanted it removed, and expected to be reimbursed for the period of time where I was both charge AND monitored by the denied meter.

    Was informed that since there was still ONE METER NOT INSTALLED IN MY HOME, I SHOULD STILL ACCEPT THE OPT OUT MONTHLY CHARGE. Turns out the Smart Meter in question is actually TWO SMART METERS, #1 for electric, #2 for gas, So, there are two different transmissions occurring, with different cycles of monitoring and controlling my consumption.

    I asked, “Where did the company clearly state that there were two meters coming to each home?” Customer Service said, ‘well, I can’t send you a copy of anything we mailed out, but I think some where on our website we say that the meter will read gas and electric’.

    WOW. Unacceptable.

    Final note; the company refuses to reimburse for any charges I incurred while they were metering my household anyway. Also, how many other folks have experienced disruption in ROKU function and service, cell phone service, wireless internet service………………….?

  5. Dave McGill September 24, 2014 at 8:57 pm #

    Today a crew of two individuals came to replace my older version of a smart meter. I asked what the advantages were regarding this new model. They replied that the meter would transmit data on electrical usage so that a service employee would not have to make monthly trips to the residence and notify the provider of any outages. This was the same info that they told me over a year ago to change my analog meter to this smart meter. I replied that my current meter was doing exactly as they stated so I felt it wasn’t necessary to change out my meter. They then told me that they had to change it today. I replied that since I was current on my bill so my meter is still functioning as designed ,that a changeout was not necessary.. Then these two individuals again stated that they must change the meters and that full acess to the meter was required. I again voiced my objections at which they informed me that they would call the sheriff and serve me with an order to comply. I then replied that I own this property,no bank,mortgage company ect and acess to the meter is visual from the fence. They then said that they would be back to change out my current meter. I then informed them that no trespassing is in effect and I have no objections to taking this threatening demand to a more serious level.. Any advice would be helpful. P S ..The electrical provider is A E P Texas a unit of American Electric Power..

  6. Jeff August 2, 2014 at 9:01 pm #

    My wife and I found a smart meter installed and we knew nothing of the installation. No card came in the mail. I do remember Delmarva sending out notices that smart meters would be on their way, however, nothing about opting out. We are going to send a notice to Delmarva and to the public service commission to have the meter uninstalled and the regular meter put back on. We were never informed we would have to pay a monthly fee and a one time fee to opt out either.

    How long will this process take to remove the meter? Besides the letters, is their anything else we should be doing?

    A general question …. We are concerned about the smart meter, however, we use Wi-Fi in our home along with newly purchased DECT 6.0 cordless phones. How is the smart meter different than having those two items in the home. Many have voice risk about using cell phones, keeping them close to your head or letting children use them. The same people have also written about the DECT 6.0 phones as being harmful as they emit a signal at all times even if you are not on a call. Comments please.

  7. Tim Golden June 30, 2014 at 10:33 am #

    I own and operate a recording studio in Kensington, MD.
    About two months ago, we noticed a noise being received by guitars operating at “high-gains” (which is basically distortion and how we record approximately 98% of rock guitar tracks). This noise rendered guitars un-recordable. We tried all sorts of noise suppressing techniques but this one was uncanny and always came through “to tape”. This happened with any guitar/bass (instruments using magnetic pickups) and a multitude of cables/amps/signal paths. The irrefutable diagnosis at this point was that this noise was/is “in the air”.
    At this point, I had called Pepco a couple of times to see if there was any work done to the lines and finally was able to reach a human who said there hadn’t been any that could have caused this.
    So the hunt began…
    My first measure was to eliminate our actual facility wholly as the culprit. There are a number of pieces of recording equipment that could easily be “noisy” so that would have been an easy solution.
    This was done by plugging in a guitar amplifier into one outlet that is on it’s own circuit and cutting the power to the rest of the studio. The noise persisted.
    We then plugged it into another isolated outlet and cut the power to circuit #1. The noise persisted.
    We then had two electricians come out and basically tell us that we needed to cut the power to our neighbor’s units one-by-one in order to isolate the source. We also had lengthy/costly discussions (these guys charge by the hour) about the possible causes of this noise.
    **At this point, two recording sessions had been postponed and/or cancelled as a result of this.**
    I was finally able to coordinate with our building manager and we scheduled another round of testing.
    We shut off the power to each unit one-by-one and the noise persisted.
    We shut off the power to all the units simultaneously and the noise persisted.
    I reached out to a number of colleagues in the audio industry and the same questions were asked by all of them (which are all answered previously in this summary).
    One guy said that he knew Pepco had a department that specialized in RF Interference investigations. This intrigued me, so I called Pepco back.
    After a few days of persistent calling, I finally reached a guy in the engineering division and he took an interest in my case and lead me to a supervisor who, after about four days, called me back.
    She put me in touch with one of the neatest guys I’ve ever met.
    He’s in fact an RF Investigator and apparently the only one in the Mid-Atlatic Region.
    He came out and we basically ran through the same tests that me and the building manager performed with one additional step.
    We plugged the guitar amp into an inverter in his truck and cut the power to the entire building.
    The noise persisted.
    Now I was turning down session work and giving serious consideration to closing the doors to my recording studio.
    In a last-ditch effort, I went out to the local music store and purchased a battery-powered amp and walked the premises to “hunt” some more to only notice that the noise went away as I moved away from our building.
    There is also a transformer box just outside the front door of the studio that seemed to cause the noise to get stronger as I approached it but not as much as when I walked down to the basement and in front of the 23 “smart meters”.
    I called the RF guy with this bit of news and he said he would schedule a crew to come out so that we could run two tests:
    1. cut the power feeding the transformer to see if the noise goes away.
    2. re-energize the transformer but keep the transformer from feeding the building to eliminate the transformer as the source.
    The noise went away until we energized the building which proved that the noise is indeed coming from within the building and NOT the transformer.
    This made absolutely no sense to me. But I did remember seeing online some stuff about the smart meters transmitting RF noise and I asked him about this. He agreed that this was something worth investigating. So this week, we’ll have the “meter department” out to remove the meters and see if the noise goes away.
    I truly hope that this solves the problem and eliminates the noise but if it doesn’t I’m afraid I’ll have to sell my unit and the business will undoubtedly go under as a result.
    If it does solve the problem, I’m wondering how culpable Pepco is for the studio’s incurred losses (at this point, it’s well over $10k).

    • Ty Ford August 4, 2014 at 3:29 pm #

      Hello Mark,

      Thanks for stepping up with your experience. The only studio I knew of in Kensington was/is Big Mo. I run a small personal studio in Baltimore County. I’d like to know more about your space.

  8. James Crawford June 13, 2014 at 4:16 pm #

    I reside in District 39 and have sent emails to Delegates Reznik, Robinson, Barkley and Senator Nancy King.

    I also emailed PSC but my email was returned undeliverable by Gmail.

    There have been lawsuits filed and won in other states. The cases cover a wide spectrum from health related issues to property fires. It has been recommended to file in Small Claims Court.

    I have served honorably in the Marine Corps and this was not what I had in mind that I was fighting to protect. Being one who is well versed in the importance of security matters, Smart Meters are accessible with an optical converter connected to either a laptop or tablet and I’ve heard the software to do it is available open source on the Internet.

    Smart Meters are an additional fire hazard I can live without and they’re equivalent to handing complete strangers your daily schedules and living habits.

    Has anyone considered a class action lawsuit to repeal the opt out fees? Would it be better if each resident wishing to opt out without the fees file individually in Small Claims Court?

    Does anyone have a better email address for Mr. Hughes over at the PSC?

    Also, am I misunderstanding that we were to be notified 60 days after the decision was reached at the end of February?

    • JC June 17, 2014 at 8:15 am #

      First of all thank you for your service.
      Snail mail usually makes more of an impact than e mail, so it’s worth the effort to write a letter to PSC. I think there is a plan to get a lawsuit filed as has been done in other states.

      • James Crawford June 17, 2014 at 4:20 pm #

        Thank you for the response.

        I will mail a letter to Mr. Hughes at the PSC tomorrow.

        All the best to everyone.

      • Ron west December 16, 2014 at 10:56 am #

        What is psc?

        • Mary December 16, 2014 at 11:44 am #

          PSC refers to the Public Service Commission

  9. dawn lawrence June 13, 2014 at 10:49 am #

    Extortion Fees thats what this is bunch of mobsters squeezing money right out of us and the government just lets these a-holes get away with it. I refuse to get that stupid meter put on my house so they can regulate me and still charge me what they want – hell no….not happening. DON’T GIVE IN PEOPLE!!!

    • Leah Coleman July 31, 2014 at 10:43 pm #

      My husband and I have been customers of Delmarva Power for over 19 years at the same address. Over the years we’ve done our best to keep our bill current, Delmarva has always allowed a month’s balance to carry over and be added to the current bill, giving a little leeway to get the past due paid before sending out a cutoff notice.
      That has all changed since we refused to have the smart meter installed.
      A few months ago we had a past due balance that they were letting us make payments on, but then without warning, right after our refusal of the meter, they called and told us to pay the full balance immediately or we’d be cut off that day. We caught that bill up. Then when our June bill carried over to July’s, they immediately sent us a cut off notice,which is to be expected, but then they didn’t even give us until the deadline date before they called and demanded the bill be made current immediately, or we’d be shut off. I know they have the right to demand late payments whenever they want, but they didn’t have to be such a$$holes about it. They could have at least given us until the date on the notice.
      Yes, I know I need to quit whining and pay my damn bill on time, but it’s easier said than done. In all our years of being Delmarva customers we’ve never been treated this badly, and you can’t tell me it’s not because we refused the smart meter.

  10. Matt Logan April 28, 2014 at 11:45 am #

    I completely understand the IDEA of smart-meters and why our electrical companies would want them.

    Ideally the were designed to save money and power on the grid, but the real fact it is a way for future higher rates and more money to be made of the customer. Older style analog meters made it difficult to pay for peak and non-peak hours. Now or soon in the future utility companies will be able to upload and charge different rates for different times during the day. Ultimately making for money off the customer.

    Digital and Smart meters can also be set at the top of the regulation for KW hour measurements and don’t degrease over time. There for the company can get 99.9% of what they want.

    WHY A BAD IDEA: Health risks! Companies are willing to potentially put something on your home that may have health and fire risks, just so they can cut jobs and make more money. Welcome to cooperate America!

    This was done with our free choice of rate payers. In some ways we were just forced to do what the company wanted and not what the consumer wanted. That is not how good business should run.

    Even more frustrating most electrical companies have monopolies on certain areas and a signal customer will not win the fight for choice unless they have $100.00 and $17.00 a month to throw away!

    We need to fight this together. Even if you don’t have a problem with your meter, it is there and you don’t even have a choice about it. Mark my words, shortly down the road rates will go up and you will be charged a lot more money even though the whole prospect of this was to save money. Ideal rates should go down because electrical companies don’t have to pay meter readers and are saving $100,000 of dollars. However, that is not the case! They are paying our less and making more off of you the customer! All this with putting you a greater risk for cancer and god only knows what else. They also get to put many out of a job!

  11. Matt Wales April 28, 2014 at 11:37 am #

    I sent a letter to Pepco several months ago telling them not to bring this thing to my house. After that, I came home one day to find a note on my door from pepco telling me that I was to leave my back gate unlocked so they could get in to install it. I threw their note in the trash. A few days later, Ic ame home to find another note-same thing. “We can’t get into your yard. You need to leave your gate unlocked.” This went on for quite a while. Then I started getting letters in the mail explaining how great these things are and how I “must call” right away to schedule an appointment to get this crap installed at my house. I ignored all of it.
    Friday I got a letter from Pepco explaining that I would be charged $75 and an additional $14 per month now.
    This is horrible. Everyday there is more and more reason to leave Maryland. I can’t wait for the day one of my thousands of job applications in other states gets picked up. In the meantime, I guess I have to get on board. What can you do?

  12. michael glump April 27, 2014 at 7:16 pm #

    I just received a letter from BG&E telling me that if I don’t let them put in a smart meter I will be charged $75. up front and $11. a month thereafter. I don’t want a smart meter but feel like I don’t have a choice as I can’t afford extra fees. Please let me know if I have any options which do not include paying fees. Thanks.

    • Sueann April 28, 2014 at 9:12 pm #

      Michael – At the moment there isn’t much that can be done, short of refusing to pay the ‘extortion’ fees, in which case they would no doubt turn off your electricity. However, please make sure you stay on the email list for updates because this group will definitely be continuing to have legislation efforts put forth repeatedly until we get fair treatment. in the interim, please take the time to write a complaint letter to the Md PSC because if they do not hear from people like us, they will take advantage and falsely say to the public that there must not be any problems with their decision because ‘no one is complaining’. indeed, a lot of us are writing letters but not nearly enough yet to make a dent – so please help all of us by writing a letter, and tell everyone you know to do the same.

  13. Joanne Cafiero April 21, 2014 at 8:56 pm #

    This is disturbing. Now I am informed that it will cost me over $200 for opting out. Is this what our legislators are doing to us???

    • NEW WORLD ORDER August 22, 2014 at 9:31 pm #

      the world is over crowded the elite want control the DEPLOYMENT OF smart meters world wide is being done you have no rights they are gone .agenda 13 the pawn the president . the us dollar soon will collapse anyway . cancer rates are all time high

      http://www.youtube.com/watch?v=v4HsxNG2-4M

      i am in law suit against the electric company cause i have the equipment proving radiation comes from the meters .

      they will come with out permission and put it in they need none the green energy bill is so fake it is funny . pud is corrupt the core .

  14. Scott April 20, 2014 at 10:50 am #

    Now is the time to shove these problems and questions into front and center of the running candidates for governor (although I suspect that Anthony Brown will be just a push over after his crony O’Malley leaves office). Its also time for referendum. This must get pushed to referendum. Since we cannot rely on our (paid) leaders this must get pushed to where the people can make a real choice!!!

  15. Tammy Meyerson March 22, 2014 at 10:44 pm #

    I have had my smart meter ever since they came out. My bill has dropped over 60.00. I’m not sure of all the in’s and outs of this meter but I’m not having the issues that others are having.

    • Lynn Beiber April 3, 2014 at 8:26 am #

      Tammy, I’m happy for you that your bill decreased and happy that you don’t seem to have electromagnetic sensitivity that makes some people sick. However, long term health problems include cancer. The radiation from these meters and the cell towers required to use them is very damaging to all living things and there is no way to escape it. This is not like second hand smoke from cigarettes, it’s much worse! How would you feel about a cell tower next to your home or on your child’s school property?

  16. Alice Muranko March 12, 2014 at 11:44 am #

    Since BG&E told me it was mandatory that I have the smart meters installed in December , my bill has risen between $100.00 – $150.00 a MONTH. I called and they are trying to blame it on the cold weather. Nothing in my home has changed, plus I live in a block and brick home. Last February of 2013 my bill was for 33 days at 34 degrees and the bill was 283.34. February of 2014 bill, after the smart meters were installed, was for 31 days and it was 31 degrees and the bill was $397.99. YOU TELL ME WHAT IS GOING ON HERE.

    I am waiting to see this bill coming in March , and if it is still real high, they can come out to my home and try to explain what is going on here. Then they can come back out and put the old meters back in my home. These bills are ridiculous for one person. I know families with four and five adults who cook everyday, do laundry everyday, four and five showers everyday, and their bills are $10.00 more than mine, BUT THEY DO NOT HAVE THE SMART METERS.

    This is absolutely CRAZY NONSENSE on behalf of BGE. GREED!!!!!!!!!!!!!

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